{"id":92284,"date":"2026-04-18T14:01:10","date_gmt":"2026-04-18T12:01:10","guid":{"rendered":"https:\/\/xlmotors.ee\/privacy-policy-en\/"},"modified":"2026-04-18T14:01:10","modified_gmt":"2026-04-18T12:01:10","slug":"privacy-policy-en","status":"publish","type":"page","link":"https:\/\/xlmotors.ee\/en\/privacy-policy-en\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"
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[vc_row el_class=”xl-privacy-policy-border-text”][vc_column][vc_text_separator title=”XL Motors respects the privacy of all our customers” css=”.vc_custom_1632568426762{margin-bottom: 50px !important;}”][\/vc_column][\/vc_row][vc_row el_class=”xl-privacy-policy-content”][vc_column][vc_column_text]<\/p>\n

The following describes the data collected and stored by XL Motors<\/h3>\n
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The personal data controller for the online shop www.xlmotors.ee is KNK Group O\u00dc (company registration number 14073391), located at S\u00f5pruse puiestee 209, Tallinn, Estonia, tel. +372 5380 1942, email info@xlmotors.ee. KNK Group O\u00dc is the personal data controller. For processing payments, KNK Group O\u00dc forwards the necessary personal data to the authorised processor Montonio Finance O\u00dc.<\/p>\n

What personal data is processed<\/strong><\/h5>\n

\u2212 name, telephone number and email address;
\n\u2212 delivery address;
\n\u2212 bank account number;
\n\u2212 cost of goods and services and payment-related data (purchase history);
\n\u2212 customer support data.<\/p>\n

Purposes of processing personal data<\/strong><\/h5>\n

Personal data is used to manage customer orders and to deliver goods.
\nPurchase history data (purchase date, goods, quantity, customer information) is used to prepare an overview of purchased goods and services and to analyse customer preferences. Bank account number is used to refund payments to customers.
\nPersonal data such as email, telephone number and customer name are processed in order to resolve questions related to the provision of goods and services (customer support). The IP address or other network identifiers of online shop users are processed for the provision of the online shop as an information society service and for compiling web usage statistics.<\/p>\n

Legal basis<\/strong><\/h5>\n

Personal data is processed for the purpose of fulfilling the contract concluded with the customer.
\nPersonal data is processed for the purpose of fulfilling a legal obligation (e.g. accounting and consumer dispute resolution).<\/p>\n

Recipients to whom personal data is transferred<\/strong><\/h5>\n

Personal data is forwarded to the online shop’s customer support for the management of purchases and purchase history and for resolving customer issues.
\nThe name, telephone number and email address are forwarded to the transport service provider chosen by the customer. If the goods are delivered by courier, the customer’s address is also forwarded in addition to contact details.
\nIf the online shop’s accounting is handled by a service provider, personal data is forwarded to the service provider for accounting operations. Personal data may be forwarded to IT service providers where necessary for ensuring the online shop’s functionality or data hosting.<\/p>\n

Security and data access<\/strong><\/h5>\n<\/div>\n<\/div>\n<\/div>\n
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Personal data is stored on veebimajutus.ee servers located in the territory of a European Union Member State or a country that is a member of the European Economic Area. Data may be transferred to countries whose data protection level has been assessed as adequate by the European Commission, and to U.S. companies that have joined the Privacy Shield framework. Access to personal data is available to employees of the online shop who may access personal data in order to resolve technical issues related to the use of the online shop and to provide customer support.
\nThe online shop applies appropriate physical, organisational and IT security measures to protect personal data from accidental or unlawful destruction, loss, alteration or unauthorised access and disclosure.
\nThe transfer of personal data to the online shop’s authorised processors (e.g. transport service providers and data hosting) takes place on the basis of contracts concluded between the online shop and the authorised processors. Authorised processors are required to ensure appropriate safeguards when processing personal data.<\/p>\n

Access to and correction of personal data<\/strong><\/h5>\n

Personal data can be accessed and corrected via the online shop’s user profile. If a purchase was made without a user account, personal data can be accessed via customer support.<\/p>\n

Withdrawal of consent<\/strong><\/h5>\n<\/div>\n<\/div>\n
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If the processing of personal data is based on customer consent, the customer has the right to withdraw consent by notifying customer support by email.<\/p>\n

Retention<\/strong><\/h5>\n

When the online shop customer account is closed, personal data is deleted, unless such data needs to be retained for accounting purposes or for resolving consumer disputes.
\nIf a purchase was made in the online shop without a customer account, the purchase history is retained for three years.
\nIn the event of disputes related to payments and consumer disputes, personal data is retained until the claim is fulfilled or the limitation period expires.
\nPersonal data required for accounting is retained for seven years.<\/p>\n

Deletion<\/strong><\/h5>\n<\/div>\n<\/div>\n<\/div>\n
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To delete personal data, please contact customer support by email. A deletion request is answered within one month at the latest, specifying the period for data deletion.<\/p>\n

Transfer<\/strong><\/h5>\n

A request to transfer personal data submitted by email is answered within one month at the latest. Customer support verifies the identity of the individual and notifies them about the personal data to be transferred.<\/p>\n

Direct marketing communications<\/strong><\/h5>\n<\/div>\n<\/div>\n
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The email address and telephone number are used for sending direct marketing communications if the customer has given their consent. If the customer does not wish to receive direct marketing communications, they can select the corresponding link in the email footer or contact customer support.<\/p>\n

Dispute resolution<\/strong><\/h5>\n<\/div>\n<\/div>\n
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Disputes related to the processing of personal data are resolved via customer support (info@xlmotors.ee). The supervisory authority is the Estonian Data Protection Inspectorate (info@aki.ee).<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

If you have any further questions about the XL Motors privacy policy, please feel free to contact us at (+372) 5380 1942<\/a> or info@xlmotors.ee<\/a>.[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row el_class=”xl-privacy-policy-border-text”][vc_column][vc_text_separator title=”XL Motors respects the privacy of all our customers” css=”.vc_custom_1632568426762{margin-bottom: 50px !important;}”][\/vc_column][\/vc_row][vc_row el_class=”xl-privacy-policy-content”][vc_column][vc_column_text] The following describes the data collected and stored by XL Motors The personal data controller for the online shop www.xlmotors.ee is KNK Group O\u00dc (company registration number 14073391), located at S\u00f5pruse puiestee 209, Tallinn, Estonia, tel. +372 5380 1942, email […]<\/p>\n","protected":false},"author":4017,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-92284","page","type-page","status-publish","hentry"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/xlmotors.ee\/en\/wp-json\/wp\/v2\/pages\/92284","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/xlmotors.ee\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/xlmotors.ee\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/xlmotors.ee\/en\/wp-json\/wp\/v2\/users\/4017"}],"replies":[{"embeddable":true,"href":"https:\/\/xlmotors.ee\/en\/wp-json\/wp\/v2\/comments?post=92284"}],"version-history":[{"count":0,"href":"https:\/\/xlmotors.ee\/en\/wp-json\/wp\/v2\/pages\/92284\/revisions"}],"wp:attachment":[{"href":"https:\/\/xlmotors.ee\/en\/wp-json\/wp\/v2\/media?parent=92284"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}